Privacy Policy
Updated - 13 Feb 2020
In this Privacy Policy ("Policy"), we describe how EmergeTech, LLC and its affiliates ("Company") collect, uses and disclose information that we obtain about visitors to our website, emergetms.com (the "Site") and the services available through our Site (collectively, the "Services").
By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. The Company Terms of Service are incorporated by reference into this Policy.
The Information We Collect About You
We collect information about you directly from you and from third parties, and automatically through your use of our Site or Services.
Information We Collect Directly From You. The information we collect from you depends on how you use our Services. To create an account, you must provide your name, company name and address, phone number, email, and password. We also may collect additional information from you, including the reason for your inquiry, carrier provider type and MC number among other data. When you express an interest in our Services, you can sign up to receive more information. We may also collect financial or payment information and your billing and shipping address.
Information We Collect From Other Entities.
We may combine the personal information you submit directly through this Site with other personal information we have collected from you. We may also combine it with information we receive about you from other sources, such as other advertising networks, internet service providers, data analytics providers, government entities, and other third parties.
Information We Collect Automatically. We automatically collect information about your use of our Site through cookies, web beacons, and other technologies. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information. Please see the section "Cookies and Other Tracking Mechanisms" below for more information.
- domain name;
- your browser type and operating system;
- web pages you view on the Site; links you click on the Site; your IP address;
- the length of time you visit our Site and or use our Services;
- the referring URL, or the webpage that led you to our Site.
How We Use Your Information
We use your information, including your personal information, for the following purposes:
Our Use of Personal Information
- Providing Support and Services: Including to provide our Services; to communicate with you about your access to and use of our Services; to respond to your inquiries; and to provide troubleshooting, fulfill your orders and requests, process your payments and provide technical support; and for other customer service and support purposes.
- Analyzing and Improving Services and Operations: Including to better understand how users access and use our Site and Services, to evaluate and improve our Site, Services and business operations, and to develop new Services; to conduct surveys and other evaluations and for other research and analytical purposes.
- Personalizing Content and Experiences: Including to tailor content we send or display on Site and other Services; to offer location customization and personalized help and instructions; and to otherwise personalize your experiences.
- Advertising, Marketing and Promotional Purposes: Including to reach you with more relevant ads and to evaluate, measure and improve the effectiveness of our ad campaigns; to send you newsletters, offers or other information we think may interest you; and to administer promotions and contests.
- Securing and Protecting Our Business: Including to protect and secure our business operations, assets, Services, network and information and technology resources; to investigate, prevent, detect and take action regarding fraud, unauthorized access, potential threats to safety, or other unauthorized activities.
- Defending our Legal Rights: Including to manage and respond to actual and potential legal disputes and claims, and to otherwise establish, defend or protect our rights or interests.
- Auditing, Reporting, Corporate Governance, and Internal Operations: Including relating to financial, tax and accounting audits; audits and assessments of our operations; and related to any actual or contemplated merger, acquisition, asset sale or transfer, financing, or restructuring of all or part of our business.
- Complying with Legal Obligations: Including to comply with the law, legal obligations and legal process, such as court orders and regulatory requests.
How We Share Your Information
We may share your information, including personal information, as follows:
- Service Providers. We disclose the information we collect from you to service providers, contractors or agents who perform functions on our behalf.
- Affiliates. We disclose the information we collect with our affiliates or subsidiaries.
- Carriers/Brokers. We disclose the information we collect about you to the carriers and brokers you add to your network.
- Advertising Partners. We and our third party advertising vendors set tracking tools and other technologies to collect information regarding individual's activities that may also be combined with other information and shared with third party advertising partners.
We also disclose information in the following circumstances:
- Business Transfers. If we or our affiliates are acquired, merged with, or invested in by another company, or our assets are transferred, we may transfer the information we have collected from you.
- In Response to Legal Process. We disclose your information to comply with the law or other legal processes.
- To Protect Us and Others. We disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities or suspected fraud.
- Aggregate and De-Identified Information. We share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
Our Use of Cookies and Other Tracking Mechanisms
We and our third party service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We may combine this information with other personal information we collect from you.
Cookies. Cookies are alphanumeric identifiers that we transfer to your device's hard drive. There are two types of cookies:
- Session Cookies. These exist only during an online session and disappear when you close your browser.
- Persistent Cookies. These remain on your device after you close your browser to track aggregate information about user activity.
Disabling Cookies. You can edit your browser options to block cookies in the future.
Security of Personal Information
We have implemented reasonable precautions to protect the information we collect. However, no data security measures can guarantee security. You should take steps to protect against unauthorized access to your password and personal information.
Access To My Personal Information
You may modify personal information that you have submitted by contacting us. Please note that copies of updated or deleted information may remain viewable in cached pages of the Site.
What Choices Do I Have Regarding Use of My Personal Information?
You may opt-out of promotional emails by following the instructions contained in the email.
California Residents
In this section, we provide information for California residents, as required under California privacy laws including the California Consumer Privacy Act ("CCPA").
Categories of Personal Information that We Collect, Disclose, and Sell
| Category | Collect | Disclose for business purpose | Sell |
|---|---|---|---|
| Name, Contact Information and other Identifiers | Yes | Yes | No |
| Customer Records | Yes | No | No |
| Purchase History and Tendencies | Yes | Yes | No |
| Usage Data | Yes | Yes | No |
| Geolocation Data | Yes | Yes | No |
| Audio, Video and other Electronic Data | Yes | Yes | No |
| Professional or employment-related information | Yes | Yes | No |
| Education Information | Yes | Yes | No |
| Profiles and Inferences | Yes | Yes | No |
California Resident Rights
California law grants California residents certain rights:
- Right to Opt-out of Sale of Personal Information. California residents have the right to opt-out of our sale of their personal information.
- Verifiable Requests to Delete and Requests to Know. Subject to certain exceptions, California residents have the right to request deletion of their personal information or to know specific pieces of personal information collected about them in the last 12 months.
Submitting Requests
Requests can be submitted by contacting us. We will respond to verifiable requests received from California consumers as required by law.
Children
Our Services are not designed for children. If we discover that a child under 16 has provided us with personal information, we will delete such information.
Contact Us
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us via one of these methods:
- Phone: (888) 736-7710 (Monday to Friday, 8am - 5pm EST)
- Email: support@emergemarket.com
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time. If we make any changes to this Privacy Policy that materially affect our practices, we will provide you with notice in advance of such change.